Privacy Policy & Terms of Use

Last updated: April 5, 2026

1. Introduction

Welcome to Panolia Investor Relations Inc. (“we”, “us”, or “our”). By accessing or using our website and services, you agree to the following Privacy Policy and Terms of Use. Please read them carefully.

We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA), the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, and other applicable privacy legislation.

2. Data Controller and Accountability

Panolia Investor Relations Inc. is the data controller responsible for your personal data. In accordance with PIPEDA's accountability principle, the Principal of Panolia Investor Relations Inc. is the designated individual responsible for our compliance with privacy legislation.

If you have questions about how we process your data, you can contact us at contact@panoliair.com.

3. Information We Collect

We collect personal information that you voluntarily provide to us. This includes information collected when you:

  • Fill out our call booking or contact forms (name, email, company name, phone number, service needs)
  • Subscribe to our newsletter (email address)
  • Interact with our website when you have consented to analytics cookies

We do not collect personal information without your knowledge or consent.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Express consent – When you subscribe to our newsletter, submit a contact form, or accept analytics cookies, you provide express, opt-in consent for us to process your data for those specific purposes. Under both PIPEDA and the GDPR, you may withdraw consent at any time by contacting us or, for cookies, by clearing your browser's local storage.
  • Legitimate interest – We may process data to improve our services and website experience, provided this does not override your fundamental rights and freedoms (GDPR) or would not be unexpected given the context of the collection (PIPEDA).
  • Legal obligation – We may process data to comply with applicable laws and regulations.

5. How We Use Your Information

We use your personal information to:

  • Arrange and manage your call booking
  • Deliver newsletter content you have subscribed to
  • Communicate with you about our services
  • Understand your needs and improve our offerings
  • Analyze website usage and performance (only with your consent)
  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. When you first visit our site, a cookie consent banner is presented allowing you to accept or decline non-essential cookies.

Essential Cookies

These are necessary for the website to function properly. They do not require your consent and cannot be disabled.

Analytics Cookies

We use Vercel Analytics and Vercel Speed Insights to understand how visitors use our website and to improve performance. These cookies are only activated if you click “Accept” on the cookie consent banner. If you decline, no analytics data is collected.

You can change your cookie preferences at any time by clearing your browser's local storage for this site, which will cause the consent banner to reappear on your next visit.

7. Newsletter and CASL Compliance

Our newsletter is operated in compliance with Canada's Anti-Spam Legislation (CASL). We only send commercial electronic messages to individuals who have provided express consent by voluntarily subscribing through our website. Every newsletter includes a clear and functioning unsubscribe mechanism. If you unsubscribe, we will promptly cease sending you commercial electronic messages and remove your contact information from our active mailing list.

8. Third-Party Services

We use the following third-party services that may process your data:

  • Formspree – Processes contact form submissions on our behalf
  • Beehiiv – Manages our newsletter subscriptions and email delivery
  • Vercel – Hosts our website and provides analytics (only with your consent)

These providers are contractually obligated to protect your data and process it only as instructed by us. We encourage you to review their respective privacy policies.

9. How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. These include encryption of data in transit, access controls, and regular security reviews.

10. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions are retained for the duration of any resulting business relationship. Newsletter subscription data is retained until you unsubscribe. Analytics data is processed in aggregate and does not identify individual users.

11. International Data Transfers

Your data may be processed by third-party service providers located outside of Canada or the EEA. Where such transfers occur, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent measures, to protect your data in accordance with applicable data protection laws.

12. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access – Request a copy of the personal data we hold about you
  • Rectification – Request correction of inaccurate or incomplete data
  • Erasure – Request deletion of your personal data (“right to be forgotten”)
  • Restriction – Request that we limit the processing of your data
  • Portability – Request your data in a structured, machine-readable format
  • Objection – Object to processing based on legitimate interest
  • Withdraw consent – Withdraw previously given consent at any time

To exercise any of these rights, please contact us at contact@panoliair.com. We will respond to your request within 30 days.

If you are located in Canada and believe your privacy rights have been violated, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada. If you are located in the EEA, you have the right to lodge a complaint with your local data protection supervisory authority.

13. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external site you visit.

14. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 16, we will take steps to delete it promptly.

15. Changes to This Policy

We may update this Privacy Policy and Terms of Use from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically. Continued use of the website after changes are posted constitutes your acceptance of the updated policy.

16. Terms of Use

a. Acceptable Use

You agree to use our website and services only for lawful purposes and in a way that does not infringe the rights of others.

b. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Panolia Investor Relations Inc. or its licensors and is protected by copyright and other intellectual property laws.

c. Limitation of Liability

We strive to provide accurate and up-to-date information, but we do not guarantee that the content on our website is error-free or complete. To the fullest extent permitted by law, we are not liable for any direct, indirect, or consequential damages resulting from your use of our website or services.

d. Governing Law

These terms are governed by the laws of the Province of Ontario and Canada, without regard to its conflict of law provisions.

17. Contact Us

If you have any questions about this Privacy Policy and Terms of Use, please contact us at:

Panolia Investor Relations Inc.
55 Village Centre Place, Suite 200
Mississauga, ON L4Z 1V9
contact@panoliair.com